Callo.Book a demo

AI VOICE AGENTS · INDIC + GLOBAL

Your customers call.
Callo answers, understands and acts.

A virtual professional on your phone lines — handling support, qualifying leads, booking appointments and running outbound campaigns. 24/7, in the language your customer actually speaks, wired into the systems you already run.

Book a demoHear a real call

No hold music. No IVR trees. No "press 1 for sales".

CALL_01 · WISMO

Order status

हिन्दी → EN · Demo outcome: Resolved

Simulated transcript preview · Ready

0:00 / 0:46

Simulated, timed transcript preview. No audio is available and action badges illustrate this scenario only; no requests are executed.

Transcript

Callo · 0:00Namaste, Callo here. Main aapki kaise madad kar sakta hoon?

Caller · 0:04मेरा ऑर्डर कहाँ है? तीन दिन हो गए।

Callo · 0:09Main abhi check karta hoon. Aapka registered number hi use karun?

Caller · 0:14हाँ वही। Actually, can you tell me in English?

Callo · 0:19Of course. Your order shipped on Tuesday and it is out for delivery today.

Caller · 0:25Today? Nobody told me. What time?

Callo · 0:29The courier has it on the afternoon run, so between two and six. I can send you the live tracking link on WhatsApp now.

Caller · 0:37Yes, please do that.

Callo · 0:39Sent. Anything else I can help with?

Caller · 0:43No, that is all. Thanks.

0:09 · GET /orders?phone=•••••4471 · 200 · 240msUpcoming

0:20 · GET /shipments/SR-88213/eta · 200Upcoming

0:38 · POST /whatsapp/send · tracking_link · 200Upcoming

0:45 · POST /crm/interactions · resolved · 200Upcoming

ANSWERS. UNDERSTANDS. ACTS.Inbound + outbound

01 / THE PROBLEM

Your team was not hired to answer the same call fifty times a day.

Order status. Opening hours. Booking changes. Payment reminders. The same handful of questions, over and over, in whatever language the caller happens to speak — while the calls that actually matter sit in the queue.

THE OLD WAY

Same questions.
Same queue.

  • Queues at peak, silence after hours

    Demand is spiky. Headcount is not. Callers hang up at exactly the moment they were ready to buy.

  • Language is a staffing problem

    Covering Hindi, Tamil, Telugu, Marathi and English properly means hiring for each — or making customers switch to a language they are not comfortable in.

  • Repetition burns out good people

    The most repetitive work goes to the newest agents, who leave fastest, so you train continuously and quality never compounds.

THE CALLO WAY

A conversation.
Then an action.

  • Talks like a person, not an IVR

    Natural turn-taking, interruption handling and back-channelling. Callers can cut in mid-sentence, change their mind, or trail off — the way they do with a human.

  • Acts inside your systems, live on the call

    Looks up an order, writes to the CRM, books the calendar slot, raises the ticket, sends the confirmation — while the caller is still on the line. Not a summary email afterwards.

  • Indic and global, including code-switching

    Handles a caller who opens in Hindi, drops in three English words, and finishes in Hinglish — without a pause or a language menu.

GETTING STARTED

Your number. Your knowledge. Your Callo.

  1. 01

    Connect a number

    Port an existing line, forward it, or provision a new one. SIP trunk or a carrier you already use — Callo sits behind whichever you choose.

  2. 02

    Give it knowledge and hands

    Point it at your policies, catalogue and FAQs, then connect the systems it is allowed to touch: CRM, calendar, helpdesk, order database.

  3. 03

    Go live and watch

    Start on a slice of traffic. Every call is transcribed and scored. Tighten the prompts, widen the scope, and hand over more as confidence builds.

  1. 01

    Connect a number

    Port an existing line, forward it, or provision a new one. SIP trunk or a carrier you already use — Callo sits behind whichever you choose.

  2. 02

    Give it knowledge and hands

    Point it at your policies, catalogue and FAQs, then connect the systems it is allowed to touch: CRM, calendar, helpdesk, order database.

  3. 03

    Go live and watch

    Start on a slice of traffic. Every call is transcribed and scored. Tighten the prompts, widen the scope, and hand over more as confidence builds.

THE SKILL SET

More than a voice. A virtual professional.

01

Talks like a person, not an IVR

Natural turn-taking, interruption handling and back-channelling. Callers can cut in mid-sentence, change their mind, or trail off — the way they do with a human.

02

Acts inside your systems, live on the call

Looks up an order, writes to the CRM, books the calendar slot, raises the ticket, sends the confirmation — while the caller is still on the line. Not a summary email afterwards.

03

Indic and global, including code-switching

Handles a caller who opens in Hindi, drops in three English words, and finishes in Hinglish — without a pause or a language menu.

04

Inbound and outbound

Answers the lines you publish, and runs the campaigns you schedule: renewals, reminders, follow-ups, collections, win-backs.

05

Concurrency without a hiring plan

One call or three hundred at once, at 2pm or 2am, on a festival weekend. Capacity is a number you set, not a rota you negotiate.

06

Grounded, bounded, and observable

Answers come from your knowledge base, not the model’s imagination. Every call is recorded, transcribed and scored, and anything out of scope escalates to a human.

BUILT FOR THE CALLS YOU GET

One agent. Plenty of ways to help.

Choose the call your team handles most. Then step into the simulated demo behind it.

UC_01

Front-line support that resolves, not deflects

Order status, delivery windows, returns, policy questions, account changes. Callo pulls the real record and answers from it.

  • Order + delivery lookup
  • Returns and exchanges
  • Policy answers
  • Warm transfer on edge cases

THE DEMO ROOM · SIMULATED

Transcript previews show the scenario flow. They do not place calls or execute actions.

CALL_01 · WISMO

Order status

हिन्दी → EN · Demo outcome: Resolved

Simulated transcript preview · Ready

0:00 / 0:46

Simulated, timed transcript preview. No audio is available and action badges illustrate this scenario only; no requests are executed.

Transcript

Callo · 0:00Namaste, Callo here. Main aapki kaise madad kar sakta hoon?

Caller · 0:04मेरा ऑर्डर कहाँ है? तीन दिन हो गए।

Callo · 0:09Main abhi check karta hoon. Aapka registered number hi use karun?

Caller · 0:14हाँ वही। Actually, can you tell me in English?

Callo · 0:19Of course. Your order shipped on Tuesday and it is out for delivery today.

Caller · 0:25Today? Nobody told me. What time?

Callo · 0:29The courier has it on the afternoon run, so between two and six. I can send you the live tracking link on WhatsApp now.

Caller · 0:37Yes, please do that.

Callo · 0:39Sent. Anything else I can help with?

Caller · 0:43No, that is all. Thanks.

0:09 · GET /orders?phone=•••••4471 · 200 · 240msUpcoming

0:20 · GET /shipments/SR-88213/eta · 200Upcoming

0:38 · POST /whatsapp/send · tracking_link · 200Upcoming

0:45 · POST /crm/interactions · resolved · 200Upcoming

Support selected

11 / PRICING

Three plans. Priced on minutes, not seats.

A voice agent does not need a licence per person. You pay for the conversations it actually has.

Indicative structure — final prices and inclusions are being confirmed.

Basic

For a single line and a clear scope.

Pricing TBC

  • Inbound answering
  • Knowledge base answers
  • Hindi + English
  • Email escalation
  • Call recordings and transcripts
Start with Basic

Pro

For teams running real call volume.

Pricing TBC

  • Everything in Basic
  • Outbound campaigns
  • Full Indic language set
  • Two-way CRM and calendar actions
  • Warm transfer to a human
  • Sentiment and QA scoring
Start with Pro

Max

For high-volume and regulated operations.

Pricing TBC

  • Everything in Pro
  • High concurrency
  • Custom voice
  • Dedicated SIP and routing
  • Data residency and BAA
  • Named support and SLA
Talk to us
Compare every plan feature
Full plan comparison
FeatureBasicProMax
Capacity
Included minutes / month———
Overage per minute———
Concurrent calls———
Voice agents15Unlimited
Phone numbers12BYO SIP
Voice and language
Indic languagesHindi, EnglishFull setFull set + dialects
Code-switchingYesYesYes
Global languagesEnglishYesYes
Custom voice——Yes
Actions
Knowledge baseYesYesYes + live sync
CRM actionsRead onlyRead and writeCustom API
Calendar booking—YesAny calendar API
Outbound campaigns—CSV and APICSV and API
EscalationEmail summaryWarm transferSkill-based routing
Operations
Transcript retention30 days1 yearCustom
QA scoringBasicAdvancedCustom rules
SupportEmailPriorityNamed contact + SLA
OnboardingSelf-serveGuidedSolution engineering

READY WHEN YOU ARE

Put it on a real line and see what happens.

Tell us the call type, languages and systems you want to start with. We will come back with a scoped pilot rather than a generic deck.

Sales, demos & pilots

sales@thecallo.com

Everything else

meet@thecallo.com

Opens your email client No backend yet

FAQ

The questions people actually ask.

Will it make something up?

Answers are grounded in the knowledge you give it — your policies, catalogue and records. When it does not have a confident answer it says so and escalates, rather than guessing. Every call is transcribed so you can audit exactly what was said.

What happens when it cannot handle a call?

It hands over. Depending on your plan that is a warm transfer to a person, a ticket raised in your helpdesk, or an email summary with the transcript attached. The caller is never left in a loop.

How long does it take to go live?

The usual path is a narrow scope on a slice of traffic first — one call type, one language — then widening as the transcripts prove it out. Connecting a number and loading a knowledge base is the fast part; agreeing the scope is what takes the time.

Do we have to change our phone number?

No. Forward your existing number, port it, or point a SIP trunk at Callo. You can also provision a new number and route only some traffic to it while you build confidence.

How do we know how many minutes we need?

Take your monthly call count and multiply by average handle time. A typical support call runs two to three minutes, so a thousand calls a month is roughly two to three thousand minutes. We will size it with you rather than guess.